Build a communication plan, one step at a time.
Start from scratch, adapt a shared plan, or improve an existing one. Get help deciding what to gather, then turn your information into an editable draft for organizational review.
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The pilot includes all three plan builders and focused worksheets. The eight-question quick check is optional.
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Draft · Organizational review required
This document was prepared using the referenced guidance and information supplied by the user. It is a planning draft, not an approved operational plan or certification of compliance.
The user is responsible for confirming that the content meets the receiving authority having jurisdiction’s (AHJ’s) requirements, applicable policies and legal obligations. Authorities, assignments, resources and partner arrangements must be verified, and required reviews and approvals obtained before operational use.
Saving, completing or printing does not constitute approval. External review notes are user-supplied; the app does not authenticate approval. Approval of another version does not approve this draft.
Strategic communication plan
Set the agency-wide direction for communication. Crisis and social media plans implement this foundation.
Crisis communication plan
Apply the strategic foundation during an incident, with incident-specific authority and protective information.
Social media communication plan
Translate strategic priorities into sustainable public-facing channel activity; switch to crisis procedures when activated.
Before you begin: privacy & limitations
Your name, email, saved answers, worksheet and feedback are stored on this website and visible to you and the site owner. Ask the owner to export or delete your pilot records. Use fictional information; do not enter sensitive, classified, protected or incident-identifying information.
An internet connection is required to save. Wait for the saved confirmation before closing the page. This app does not contact emergency services or replace command decisions.
Draft material — review required before use
Exercise-related materials are intended to support the principles of the Homeland Security Exercise and Evaluation Program (HSEEP). HSEEP alignment must be reviewed for the intended exercise; this app does not certify HSEEP conformity and is not approved or endorsed by FEMA or DHS. This app provides planning and training support. Its assessments, examples, worksheets and generated materials are drafts for adaptation to your organization. They are not legal advice, an official policy, an authorization to act or a certification of compliance or readiness.
Before adopting or using the materials operationally, have them reviewed and approved through your organization’s required process by the authority having jurisdiction or other authorized decision-maker, with legal counsel review where appropriate or required. Confirm accuracy, local conditions, applicable laws, policies, responsibilities and delegated authority. The app does not replace those requirements or the judgment and authority of responsible officials.
Completing an assessment or saving or exporting a document does not constitute approval. Unresolved questions must be addressed before adoption. Review material again when circumstances, policies or requirements change.